PRIVACY POLICY / TERMS & CONDITIONS
1. Enrolments for Private Lessons
1A: Tennis Coaching is purchased in term blocks and coincides with the South Australian public school term (generally 10 weeks). Sessions will be held at the same time and venue each week of term.
1B: Part terms cannot be purchased unless students are joining mid term in which case the fee will be prorated.
1C: Payment is to be settled within 14 days of invoice date for private lessons. Alternative payment options are available only by prior arrangement.
1D: If you wish to continue from one term to the next, booking is still necessary to secure a position.
1E: Fees are non-refundable unless negotiated for an extended illness.
2. Fee Schedule
Prices are for private tennis coaching bookings (per person) based on a full ten week block of term coaching. Any missed sessions are re-scheduled as 'make-up' sessions.
3. Private Lessons + Group Lessons
3A: Punctuality is crucial. Lesson will not run overtime if Student is late.
3B: Students are to provide their own racquet (unless pre-purchased with enrolment), drink, hat and non-marking tennis shoes are to be worn.
3C: If there are any medical conditions or special needs for the student, the coach must be notified before the commencement of term.
3D: Our Coach reserves the right to discontinue a lesson with any student that displays violence or poses a disciplinary problem.
3E: Lessons are non-refundable if you simply change your mind mid term.
3F: Part terms cannot be purchased. Lessons are non-refundable unless negotiated for an extended illness.
3G: Parents (or an allocated responsible adult) must be contactable by phone at ALL times during lessons.
4. Cancellations
4A: Notice of cancellations must be made at least 24 hours prior to lesson and a make-up session will be rescheduled.
4B: Absence from a lesson without prior notification will not be made-up and fees will be forfeited.
4C: Cancellations due to wet weather or extreme heat will be made at the coach’s discretion and the lesson will be rescheduled.
5. Overdue Fees
5A: In the event of your account being more than 14 days overdue from the date of invoice, we will send you a friendly reminder notice. In the event of your account being more than 28 days overdue from the date of invoice, we may apply a late payment fee to your account of 2% of the total invoice per month.
6. Credit Notes
6A: In the event of the student not completing all of their booked lessons in any given term, credit to the value of the remaining lessons will be applied to the student's account which is valid for 12 months from the date of issue.
7. General Policies
7A: Disclaimer: Tennis Masters takes no responsibility for any personal injuries, death or damage or loss of property by a student during lessons.
7B: Photographs and video may be taken and used in promotions by Tennis Masters on social media, marketing material and on our website
7C: Enrolment in any of our courses implies that you have read, understand and accept these terms and conditions.
7D: All Lessons are non refundable if you simply change your mind during the program. this includes Private lessons, Group Lessons, Holiday Clinics & all other programs.
8. Australian Copyright Law
8A: All photos and text content on this website are owned and are legally deemed the intellectual property of Tennis Masters. All information and images on this website are for viewing purposes only. Photos and or text are strictly not to be copied, downloaded, printed, reproduced, distributed or used for any other purposes unless prior written consent is given from Tennis Masters.
9. Retail Purchases
9A: RACQUETS MUST BE RETURNED IN BRAND NEW CONDITION with
9A: The plastic wrap on the handle, and
9B: Free from signs of use (e.g. ball fuzz on strings, scrapes on bumper guard, etc.) If a custom string was used in a racquet, the cost of the string will not be reimbursed. A tennis racquet or product cannot be returned if you simply change your mind after hitting with the racquet or using the product, so please choose carefully!